Privacy Policy

Last updated: January 2026

1. Introduction

Nuvama Capital Pty Ltd (ACN: 692509158) ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our trading services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, date of birth, residential address, and government-issued identification documents.
  • Financial Information: Bank account details, payment card information, and trading history.
  • Technical Information: IP address, browser type, device information, and usage data.
  • Trading Information: Account balances, transaction history, and trading preferences.

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our trading services
  • Process your transactions and manage your account
  • Comply with legal and regulatory requirements (including AML/KYC)
  • Communicate with you about your account and our services
  • Improve our website and services
  • Detect and prevent fraud and security threats
  • Send marketing communications (with your consent)

4. Information Sharing

We may share your information with:

  • Service Providers: Third-party companies that help us operate our business
  • Regulatory Authorities: When required by law or to comply with regulatory obligations
  • Financial Institutions: For payment processing and fund transfers
  • Professional Advisors: Lawyers, accountants, and auditors

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes 256-bit SSL encryption, secure data centers, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Trading records and financial data may be retained for up to 7 years as required by regulatory requirements.

7. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt-out of marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Essential cookies are required for the website to function properly.

9. International Transfers

Your information may be transferred to and processed in countries other than Australia. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Nuvama Capital Pty Ltd

19/62 Fullgar Road, Wentworthville, NSW 2145

Email: privacy@nuvamacapital.com

Phone: +61 2 8000 0000

Support

We're Here to Help

Our dedicated support team is available to assist you with any questions or concerns.

24/7 Live Chat

Get instant help from our support team anytime, anywhere.

Email Support

Send us your queries and we'll respond within 24 hours.

Phone Support

Speak directly with our experts during business hours.

Need immediate assistance? Contact us at support@nuvamacapital.com